1-Year Telephone Support Economy Plan:
Standard with your system, the Telephone Support Economy Plan offers 1-Year of World Lasers service and support and Limited Warranty
3-Year On-Site Economy Plan:
Receive all of the benefits of the 1-Year Telephone Support Economy Plan plus an additional 2 years of World Lasers service and support and Limited Warranty.Also includes an additional 2 years of On-Site Service1.
Standard Plan:
Receive all of the benefits of the 3-Year On-Site Economy Plan plus 3 years of World Lasers Premier Technical Support3 - World Lasers fast, simple to use and comprehensive advanced technical phone support.
Essential Plan:
This service includes all the advantages of the Standard Plan, and 3-Year On-site1 service for help when you need it (4 hour response, 5x12, Mon - Fri).
What is On-Site Service1?
For those times on-site service is required, World Lasers has the right plan for your business needs. World Lasers has developed a variety of on-site service packages tailored to varying customer requirements for system uptime, beginning with the On-site Response Service1. Designed to provide a base level of customer security, the Response Service1 places a World Lasers-certified technician at your location the following business day (if necessary) following phone based troubleshooting1.
What is On-site1?
Same-Business-Day On-site1 service (if necessary) includes the following benefits:
- Following phone-based troubleshooting and problem determination, trained technicians can arrive at your business to get your laser systems back up and running.
- You can maintain maximum availability and avoid lost productivity due to minimizing downtime .
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